DyalWorks

Build vs. Buy: How to Decide Between Custom Software and Off-the-Shelf Tools Insights

SaaS tools are easy to start with but expensive to scale. Custom software costs more upfront but fits like a glove. Here's the framework we use to help clients decide.

SaaS tools are easy to start with but expensive to scale. Custom software costs more upfront but fits like a glove. Here's the framework we use to help clients decide.

The $50/Month Trap Every SaaS product starts the same way. "Just $49/month!" Sounds harmless. You sign up, add your team, connect a few integrations. Easy. Then six months later, you're paying $49 for the CRM, $79 for the project manager, $29 for the form builder, $99 for the email tool, $39 for the scheduling app, and $59 for the reporting dashboard. $354/month. $4,248/year. For a stack of tools that barely talk to each other. And that doesn't count the hidden cost: the 5 hours a week your team spends copying data between platforms because the Zapier integration broke again. This is the moment every growing business faces: do you keep patching together off the shelf tools, or do you invest